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"It's just an under-utilization of very talented people," said South Salt Lake Fire Chief Steve Foote, who sent a team of firefighters to Atlanta. "I was hoping once they saw the level of people . . . they would shift gears a little bit."
Foote said his crews would be better used doing the jobs they are trained to do.
But Louis H. Botta, a coordinating officer for FEMA, said sending out firefighters on community relations makes sense. They already have had background checks and meet the qualifications to be sworn as a federal employee. They have medical training that will prove invaluable as they come across hurricane victims in the field.
A firefighter from California said he feels ill prepared to even carry out the job FEMA has assigned him. In the field, Hurricane Katrina victims will approach him with questions about everything from insurance claims to financial assistance.
"My only answer to them is, '1-800-621-FEMA,' " he said. "I'm not used to not being in the know."
Roy Fire Chief Jon Ritchie said his crews would be a "little frustrated" if they were assigned to hand out phone numbers at an evacuee center in Texas rather than find and treat victims of the disaster.
Also of concern to some of the firefighters is the cost borne by their municipalities in the wake of their absence. Cities are picking up the tab to fill the firefighters' vacancies while they work 30 days for the federal government.
"There are all of these guys with all of this training and we're sending them out to hand out a phone number," an Oregon firefighter said. "They [the hurricane victims] are screaming for help and this day [of FEMA training] was a waste."
Firefighters say they want to brave the heat, the debris-littered roads, the poisonous cottonmouth snakes and fire ants and travel into pockets of Louisiana where many people have yet to receive emergency aid.
But as specific orders began arriving to the firefighters in Atlanta, a team of 50 Monday morning quickly was ushered onto a flight headed for Louisiana. The crew's first assignment: to stand beside President Bush as he tours devastated areas.
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